The process for ordering parts online can be a bit complicated, and you may need to call multiple times.
Here are some tips to help you make your next trip to the parts store a little more convenient.
When ordering parts from the dealership, it’s best to select an authorized dealer who has a track record of selling the exact parts you need.
For example, a company that has had parts in stock for years may be the best option for you.
Ask your dealer if they’ll stock the exact part you need and make sure the dealer can provide the correct parts for that part, such as an alloy steel wheel assembly or a transmission housing.
Also check the vehicle’s original manufacturer’s warranty policy.
If you can find a written warranty policy, the dealer should have it.
That warranty policy usually includes information on how long the warranty will last, what the dealer is charging for parts and other information that you’ll want to know about.
For your vehicle, you’ll also want to check the dealer’s warranty and service contract.
The warranty usually requires the dealer to cover the repair or replacement of parts, and the service contract usually requires them to repair the part or replace it with a new part.
If the parts aren’t covered under your warranty, you can try the dealer at another dealership.
The dealership may be willing to replace the part if it can’t be repaired at the original dealership, or it may be more expensive.
The dealer may also have a warranty or service contract that covers you, but you may have to pay the difference between the cost of the parts and the dealer price.
When you call a dealership, make sure you tell the sales rep about the parts you want.
The rep will ask you about any other items you want to purchase, and ask you to verify the information.
If the dealer asks you for a title, make it clear that you want the car repaired or replaced, and to provide your vehicle’s name and a phone number to call.
Be sure to call before you arrive.
You may have an appointment to pick up your car at the dealership.